Get Ready for TECH360!

TECH360 is a local business technology conference featuring the very latest developments in technology, tech workforce, leadership and innovation. Attendees will hear how to advance their companies through technology, as they interact with the region’s top companies, organizations, academic institutions, and tech professionals in today’s market.

2023 theme

AI: the Good, the Bad, and the Ugly

Who You Will Meet

  • Thought leaders
  • Industry innovators
  • Top tech employers
  • Tech service providers

What You Will Learn

  • Sector landscape and trends
  • Cybersecurity defense updates
  • Tech growth and innovation
  • Insight into the local tech sector

How You Will Interact

  • Engaging speakers
  • Panel discussions
  • Exhibitor demos
  • Networking sessions

About TECH360

Meet the Speakers

More speakers to come as their information becomes available.

Andrew Famiglietti, PhD

Associate Professor @ West Chester University

Julie Goff

COO @ HireBrain

Raghu Sangwan

Director of Engineering Programs @ Penn State Great Valley

Christina Kucek

Executive Director of Intelligent Automation @ CAI

Crystal ONeill

President @ Seer Interactive

Ben Johnson

CEO @ Freya Systems

Cindi Sutera

Founder and Managing Partner @ AMS Communications

Dr. Justin Rademaekers

Associate Professor of English, Writing Across the Curriculum Director @ West Chester University

Dr. Hleziphi (Naomie) Nyanungo

Associate Provost for Learning and Teaching Innovation @ West Chester University

JT Singh

Senior Associate Vice President & CIO – Information Services and Technology @ West Chester University

Suzanne Taylor, PhD

VP, Innovation and Emerging Tech @ Unisys Corporation

Christopher MacNeel

Chief Operations Officer @ Freya Systems

Mike Gadsby

Founder / Chief Innovation Officer @ O3

Mark McCreary, CIPP/US, CIPP/E, CIPT

Partner and Chair of Privacy and Data Security Practice Group @ Fox Rothschild LLP

Praise for TECH360

At TECH360 the audience has a great opportunity to learn what’s next, what innovations are coming to the tech industry and how to be prepared for all of the new things that are on the horizon. This event is unique because of its accessibility.  All of the attendees here are local, they are interconnected, they’ll see each other’s companies on the road side as they drive to work, so you can really make a connection with those you meet.
Andrea Juarez
Business Development Revenue Management, Customer Success @ SAP
TECH360 is unique because it is a truly regional tech conference with a diverse set of topics. I get to talk to people in the area about issues that matter to them.
Erik Gudmundson
Chief Revenue Officer @ Pegasus Technologies
Conferences like TECH360 are critical to technology and innovation because it is a safe space to share ideas, to share mistakes that were made, to learn from other people, but also to get best practices as to how we move technology forward, how innovation is helping humanity and society and how can we use it in our organizations…Through conferences like this we learn how to make our companies better, which in turn serves to make our products better for our users.
Natalie Plummer, Esq.
Director of Diversity, Equity and Inclusion @ Bentley Systems, Inc.
Events like TECH360 are so important to innovation because people need to get together and collaborate, share ideas. Especially when it comes to technology and software, the opportunity to share ideas and build community is only going to make us all stronger.
Dan Kessler
President @ Energage
Strengths of conference: variety in topics but not too many attendees feel they missed; intimate conference based on # attendees; structured, on-time, well organized
Donnique Bell
Regional Program Director @ Tech Impact
TECH360 feels more like a community…with this group it hits home and you see relationships that have lasted many years.
Frank Buttaro, III
Major Accounts Manager @ United Training
TECH360 has been unique in that it involves so many different perspectives all around the same topic of technology.  I think it is just incredible that TECH360 has pulled together so many people in this local area to talk about such important topics.
Cait Rosica Russell
Director @ Neurodiversity Employment Network
TECH360 provides an opportunity to cultivate ideas from different perspectives. Networking with the diversity of businesses that you have really spawns innovation and ideas that people can take back to their businesses.
Eric Barnes
H.R. Information Systems Manager @ Wawa
My biggest takeaway from today is leaving with a positive impact on how our community is growing… and how we all try to work together to make it happen.
Caryn Rosica
Business Development Specialist @ Intellitec Solutions
TECH360 has a very good collaborative culture.  I love it and participate every year.
Ken Pyle
H.R. Partner Exploit Developer @ CYBIR

Conference Schedule

The organizing team is working to finalize the details for the few remaining presentation slots.

  • 8:00 am – 8:30 am

LOBBY

Registration and Breakfast

  • 8:30 am – 8:45 am

Room 108

Welcome and Opening

  • 8:45 am – 9:45 am

Room 108

Opening Keynote: Future of Work: Human-AI Collaboration

PRESENTER: Suzanne Taylor, PhD

The ability of AI to boost productivity and creativity opens new possibilities for the way humans and AI will work together across the entire organization. This talk will explore what this collaboration could look like, including how to decide where AI is the most suited partner to bring the most business value. It is not just about having the organization using the most-suited AI-based tools, but also preparing your entire organization with the right skills and mindset for the change that is coming.

  • 9:45 am – 9:50 am

Room 108

Review Event Schedule

  • 9:50 am – 10:00 am

ALL

Break

Session I

  • 10:00 am – 10:50 am

ROOM 108

Preparing Students for an AI Integrated Workplace Panel Discussion

PRESENTERS: JT Singh, Dr. Hleziphi (Naomie) Nyanungo, Dr. Justin Rademaekers, Dr. Andrew Famiglietti

As the use of Artificial Intelligence (AI) rapidly grows across industries, it is crucial to recognize the significant role it will play in the future of higher education. Addressing the challenges and opportunities in preparing students for the career world integrated with AI is the focus of this panel discussion.

The panel represents a variety of perspectives in the field of education and technology discussing key issues. 

The panelists will share insights into:

  1. The importance of AI literacy in education
  2. The role of educators in building students’ skill sets for a world of AI
  3. The ethical implications of AI and its impact on society
  4. The importance of teaching students critical thinking to use AI as a tool for innovation and problem-solving
  5. Helping educators understand and intentionally integrate AI in their teaching
  6. Explore some of the latest trends and practical applications of AI

Join us for an engaging discussion and learn how educators can prepare students to thrive in a future integrated with AI.

Learning Outcomes

  1. Address the “crisis” in higher education in relation to AI. 
  2. Discuss the use of AI and explore its capabilities/limitations based on the research at WCU. 
  3. Explore incorporation of AI to support student learning across disciplines.
  4. Consider the implications of AI for assessing learning. 
  • 10:00 am – 10:50 am

Room 112

The Risks and Benefits of ChatGPT and Artificial Intelligence

PRESENTER: Mark McCreary

It is important for business owners to make informed decisions as they leverage AI’s potential and address associated challenges. While AI can streamline and enhance operations by automating repetitive tasks and improving efficiency, businesses must be aware ofthe legal and regulatory frameworks governing AI. This cutting-edge program, led by Mark McCreary, Chair of Fox Rothschild’s Privacy and Data Security Practice will explore how companies can embrace AI while ensuring safe and thoughtful use.

  • 10:50 am – 11:00 am

ALL

Break

Session II

  • 11:00 am – 11:50 am

ROOM 108

Leading an AI Enabled Workforce Panel

PANELISTS: Ben Johnson, Crystal O’Neill

MODERATOR: Cindi Sutera

Artificial intelligence (AI) is revolutionizing the business world, and organizations are eager to harness its power for a competitive edge. According to a recent study by OpenAI*, generative AI is predicted to impact at least 10% of work tasks for around 80% of the US workforce. However, one of the biggest challenges companies face is finding the right talent to effectively utilize AI technology while also supporting the existing workforce in developing skills that combine domain knowledge with AI tools. 

While the productivity gains from generative AI will inevitably emerge in various areas, many business leaders are still skeptical about its readiness for prime time. While some may choose to wait until everything is perfectly figured out, this may not be the best strategy considering the rapid pace of AI innovation. 

This panel will delve into how local business leaders are using AI-enabled tools to gain or maintain a competitive advantage. Join us to explore the ways in which AI is shaping the business landscape and discover valuable strategies for success in the age of AI. 

  • 11:00 am – 11:50 am

Room 112

The 95% of AI Everyone is NOT Talking About

PRESENTER: Christopher MacNeel

Join us for a presentation that offers business leaders an opportunity to focus on the broader world of AI and how its application can positively impact their organization. Chat GPT and AGI have stolen the limelight, but the landscape of AI is far wider, with as much as 95% of it being ANI solutions which have the power to solve specific problems. Our workshop will help you begin to navigate this complex field and harness the power of ANI to shape a successful future for your organization.

  • 11:50 am – 1:00 pm

Cafeteria and LOBBY

Lunch and Networking

  • 1:00 pm – 2:00 pm

ROOM 108

Midday Keynote: AI – Stories from the Field

PRESENTER: Christina Kucek

Join Christina Kucek in some storytelling on real world examples AI adoption which went well and not-so-well. Listening to different approaches and outcomes will provide both lessons learned and thoughtful ideas for how you and your business might best use AI to achieve your business goals.

  • 2:00 pm – 2:10 pm

All

Break

Session III

  • 2:10 pm – 3:00 pm

room 108

Personalized, Predictive and Proactive: AI’s Role in the Customer Experience

PRESENTER: Mike Gadsby

The most successful companies in the world are obsessed with creating a great customer experience (CX). As the sum of all interactions between a customer and a business, a positive customer experience can make or break a company’s reputation and impact the bottom line. Now, with the proliferation of artificial intelligence (AI) – and in particular, ChatGPT – customer expectations for even the smallest businesses will only continue to rise. In this talk, we will examine how AI can revolutionize CX by providing personalized and truly human interactions with customers. We will also dive deep into the potential damage a poor CX and AI strategy can cause a brand if not handled with care.

  • 2:10 pm – 3:00 pm

room 112

AI Engineering – Managing Risks in AI Systems

PRESENTER: Raghu Sangwan

Recent advances have created an opportunity to embed artificial intelligence in software-intensive systems that include those for safety-critical domains such as autonomous vehicles, aircraft maintenance, nuclear power plants and medicine. Any misbehavior in these AI systems can lead to grave consequences such as loss of life and property. This talk will examine the state-of-the-art in engineering AI systems that are safe, secure, and testable, the challenges faced when designing and implementing these systems, and strategies that can help overcome some of these challenges.

  • 3:00 pm – 3:30 pm

All

Snack Break

  • 3:30 pm – 4:30 pm

108

Final Keynote: Coming Soon

PRESENTER: Michael Golub

Coming soon

  • 4:30 pm – 4:45 pm

108

Wrap-Up

Get TECH360 Tickets

ATTENDEE

Individual

$199

  • Full access to the entire schedule of presentations
  • Continental breakfast and lunch included
  • Networking opportunities throughout the day
Buy Individual Ticket

BUDDY PRICING

Minimum 2 Tickets

$175

  • Full access to the entire schedule of presentations
  • Continental breakfast and lunch included
  • Networking opportunities throughout the day
Buy Buddy Tickets

Event Information

  • Date: Tuesday, October 17, 2023
  • Time: 8:00 AM – 5:00 PM
  • Location: West Chester University, The Science and Engineering Center and the Commons (SECC), 155 University Avenue, West Chester, PA 19383
  • Parking: Free parking at The Commons Garage (attached to the event building), 670 S Church St, West Chester, PA 19383

2023 Sponsors

Silver Sponsors

  • Recent Communications logo
  • firstPRO logo
  • The Cottrell Entrepreneurship Center
Sponsor TECH360

Empowering Local Innovation

TECH360 is delivered by the following organizations, with support from contributing local businesses:

TECH360 logo