Marc Umstead

President @ Plus 1 Technology

Marc Umstead is the founder and owner of Plus 1 Technology, a managed IT and AI automation firm based in Pottstown, Pennsylvania. With over 20 years of experience in workflow improvement, Marc has spent his career identifying where businesses lose time, money, and momentum, and building systems to fix it. Today, that work lives at the intersection of AI and real-world business operations. Marc designs and deploys AI-powered automation solutions that help small and midsize businesses eliminate repetitive tasks, reduce manual errors, and make smarter decisions faster. From intelligent workflow automation using tools like n8n to custom AI agents built for specific industry needs, Marc brings a practitioner’s mindset to every engagement; no hype, just results. His client base spans accounting firms, law offices, private equity, and professional services companies. That context shapes how he thinks about AI: not as a novelty, but as a practical business tool that needs to work reliably, securely, and within the real constraints of how people do their jobs. Marc is actively building AI automation as a core service line at Plus 1 Technology, helping business owners understand, adopt, and actually use AI.

• 2026